Areas Claimed by Telkomsel Start Healing Due to Broken Cables
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Illustration. The list of areas claimed by Telkomsel has begun to recover the internet network due to a broken cable. Example. The list of areas claimed by Telkomsel is starting to experience internet connection reconditioning due to broken cables |
Netgenz - Technology | Telkomsel revealed a list of areas that are starting to recover after internet service problems caused by the disconnection of Java, Sumatra, and Kalimantan (JaSuKa) sea cables at the Batam-Pontianak boundary on Sunday (19/9). According to Telkomsel's Vice President of Corporate Communications, Denny Abidin, he claims that his faction's services are now recovering in some areas after experiencing problems with the submarine cable communication mechanism. "The affected have returned to normal, especially in the operational areas of Pamuka, East Java, Bali, and Nusa Tenggara," said Denny in recorded information received by CNNIndonesia.com, Wednesday (22/9).
Read: Telkom: JaSuKa Submarine Cable Renewal Runs One Month
List of areas that are claimed by Telkomsel starting to experience internet connection reconditioning:
- Papua,
- Moluccas,
- Sulawesi,
- Borneo,
- East Java,
- Bali,
- Nusa Tenggara.
Furthermore, Denny said that the internet connection caused by the JaSuKa cable break had not completely healed. However, Telkomsel and TelkomGroup continue to work on reconditioning internet service access in detail in the affected areas. In addition to the affected areas that have problems, according to him, Telkomsel's overall service is running normally and can still be used for telecommunications services, be it telephone, SMS, or the internet.
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Denny also apologizes for the inconvenience that has occurred and is grateful for the confidence of loyal consumers using Telkomsel's services. "Thank you for the trust of loyal consumers in using Telkomsel's services. We apologize for the inconvenience to loyal consumers who were affected by the problem," he said. "We will always provide the latest information regarding changes in the disturbed service reconditioning business," he explained.
Meanwhile, netizens to this day are still complaining about the poor service interent Telkomsel and IndiHome as tweeted by the account @bitara81475903 which admits it is in Maluku. He also conveyed this problem to the YLKI account. "@IndiHome @Telkomsel, it doesn't feel like the 3rd day of the internet is slow, sorry #Kab. Buru. Maluku. @YLKI_ID we have no other choice because there is only 1 provider, if there are others, we will leave #Helpless," he wrote.
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One of them, the Twitter account @Denimaulanaaa1. He complained about Telkomsel's service because it made his work so hoarding. "It's a mess when @Telkomsel just piles up my work," he tweeted. Meanwhile, the @yunitasiswanti account asked for compensation that has been felt by several loyal Telkomsel consumers. "There should be compensation for loyal consumers of @IndiHome and @Telkomsel... the payment is expensive. This problem takes days, I'm sorry, sir," he said
